Public offer

This document is a public offer by CYBER DONATE (the “Provider”) to enter into a paid digital-services agreement with a legally capable individual (the “Customer”) on the terms below.

This offer applies together with the Terms of Use, Privacy Policy and Refund Policy. Product-specific terms displayed before payment prevail for that order if they differ from this general document.

The Provider arranges delivery of the selected digital product or service, and the Customer supplies the required information and pays for the order. The catalogue may include game account top-ups, in-game value, Telegram products, subscriptions and other digital products.

The product, quantity, region, recipient, price and estimated delivery time are recorded in the order. Digital results do not require physical delivery.

Before payment, the Customer selects the product, enters recipient details and reviews the region, quantity, currency and total price. Creating an order alone does not confirm payment or reserve the product.

The agreement is concluded when the Customer accepts the offer by paying or taking another action clearly identified by the interface as order confirmation. Electronic order and payment records may evidence conclusion and performance of the agreement.

The Customer must provide accurate and current information, including UID, Zone ID, server, login, username, link or other data requested for the product. The Provider may pause an order and request clarification where information is incomplete or inconsistent.

Once an order has been sent to a supplier, changing the data may be technically impossible. If the service is correctly delivered to the details supplied by the Customer, the Customer bears the risk of an error in those details.

The order price is shown before payment and fixed in the selected order currency. Payment methods are divided into manual and instant verification. Manual payment requires a transfer to the displayed details and a readable receipt; fulfilment starts after the funds are verified.

Instant payment is confirmed by the connected provider and does not require a receipt. If the order currency differs from the provider settlement currency, the amount is converted using CYBER DONATE rates effective when the payment link is created. The Customer's bank or payment service may apply its own rate or fee.

Payment is complete when the full amount is confirmed as received. The Customer should retain the order number until fulfilment is complete.

Fulfilment begins after payment confirmation. Any displayed timeframe is an estimate and may depend on the supplier, region, external platform availability and additional data checks.

An order is completed when the top-up, subscription activation, code transfer or other digital result matching the product description is successfully delivered. Status is shown in the application and may also be sent through Telegram.

Some services use third-party game, payment and digital platforms. Their names and trademarks belong to their owners and are used only to identify compatible services.

The Customer must follow the applicable platform rules and lawfully control the recipient account. The Provider is not responsible for account restrictions caused by the Customer, platform-rule violations or circumstances unrelated to order fulfilment.

Eligibility and the request process are set out in the Refund Policy. Requests are submitted through the account or support and should include the order number, payment method, reason and supporting evidence.

Refunds may be considered for non-delivery, duplicate payment, a material service mismatch or a technical error. Once an irreversible digital result has been fully and correctly delivered, refunds are generally unavailable except where required by law or the Refund Policy.

The Provider must present clear order information, reasonably protect Customer data, record status and provide support. It may stop a suspicious payment, request proof or cancel and refund an order that cannot be fulfilled safely.

The Customer must not use another person's payment instrument without permission, disclose verification codes or submit fraudulent requests. Liability is limited to documented direct loss to the extent permitted by the law of the Republic of Uzbekistan.

Customer data is processed as necessary to create, pay for and fulfil orders, prevent abuse and provide support. Purposes, retention and user rights are described in the Privacy Policy.

CYBER DONATE does not request a PIN, CVV/CVC, full banking-app password or SMS code. Payment details entered on a provider page are processed by that provider under its security terms.

A party is not liable for delay caused by extraordinary events beyond reasonable control, including major communication failures, payment or gaming platform restrictions, government action and natural disasters.

The Provider will notify the Customer by an available channel and resume fulfilment when possible, or offer cancellation and a refund if fulfilment becomes impossible.

Claims should be sent to support with the order number and requested remedy. The parties will first seek an amicable resolution; unresolved disputes are handled under the law of the Republic of Uzbekistan.

The Provider may amend this offer for future orders. The version effective when an order was accepted applies to that order. If one provision is invalid, the remaining provisions remain effective.